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Delivery & returns

Terms & Conditions

Terms & Conditions

Please read these Terms & Conditions before using the ELLMEAH website or placing an order. By using the website, you agree to these terms.

About Us

ELLMEAH is operated by Elija Limited, a company registered in the United Kingdom. Our website is ellmeah.com.

Using the Website

You are responsible for ensuring the information you provide when using the website or placing an order is accurate and complete.

Placing an Order

When you place an order, you are making an offer to purchase the selected products. We may be unable to accept or fulfil an order where, for example, a product is unavailable, pricing or product information contains an error, payment cannot be authorised or the order cannot be completed for another legitimate reason.

Pricing

Prices are displayed in GBP unless otherwise indicated and include applicable UK VAT where required. Prices and promotions may change from time to time. The price shown at checkout when an order is placed is the price that applies to that order, subject to correction of obvious errors.

Delivery

Please refer to our Delivery Information page for current delivery services, estimated timings and related information.

Returns

Please refer to our Returns Policy for information about eligible returns, return conditions and refunds. Nothing in these terms affects your statutory rights.

Product Information

We take care to present product descriptions and images accurately. Screen settings, lighting and the natural characteristics of materials can result in small differences in colour or appearance. Natural Baltic amber may vary in tone, transparency, inclusions and surface character from one piece to another.

Intellectual Property

Unless otherwise stated, website content including text, branding, graphics and design is owned by or licensed to Elija Limited and may not be reproduced without permission except where permitted by law.

Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so. To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable or for losses arising from misuse of the website or products.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.

Contact

Questions about these terms can be submitted through our Contact ELLMEAH page.

Last updated: September 2026. Operated by Elija Limited.